1. General

This Privacy Policy describes how we collect and use your personal data obtained through our website. When using our website you will provide us with your personal information. We are committed to ensuring that your privacy is protected. The information provided, by which you can be identified, is collected and stored and is solely used for the purpose to deliver you the products and services of this website and it will only be used in accordance with this Privacy Policy as described in detail below under “Reasons of Data Collection”.

2. Personal Information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

3. Reasons for Data Collection

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, we may provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Your personal information will be used for a variety of purposes, mainly including to:

1. Provide, operate, maintain, improve, and promote our services, products and offers;
2. Enable you to access and use our services, products and offers;
3. Process and complete transactions and send you related information;
4. Send transactional messages, including responses to your comments, questions, and requests;
5. Provide you with customer service and support;
6. Send you promotional communications
7. Monitor and analyse trends, usage, and activities in connection with the website, products and services;
8. Personalise the website, products and services, including by providing features or advertisements that match your interests and preferences; and
9. For other purposes for which we obtain your consent.

All the personal information that we collect is with your knowledge that we are collecting such data as this information shall be collected in the process of placing an order which information will be inputted voluntarily by you thus confirming that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.

We will only collect the minimum amount of data required and only related to the purpose of delivering the products and services of this website. This information shall include your name, surname, address, email address and contact numbers. This Order Information will be held in a “Profile Account”.

4. Cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. If you continue to browse our website, you are consenting to our use of cookies.

5. Marketing and Newsletters

We will use your personal information in the event of the introduction of newsletters or marketing communications. You can opt out of receiving this communication by informing us by email.

6. Sharing Of Information Collected

Some services are provided through third parties, for example, payment services, delivery services and others that we use to provide hosting for and maintenance of our website, application development, backup, storage, payment processing, analytics and other services as required. We may share your information, including personal information, with our third-party service providers for the purpose of providing these services for us. However, please note that these third parties are solely responsible for their privacy policies and ensuring compliance with all applicable laws and regulations, as well as any and all agreements or other obligations that they might have.  Therefore you should look at the privacy statement applicable to the third-party websites in question.

On the website, you may find links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and refer to the privacy policies of these other websites as their policies may be different from this policy.

7. Compliance with Laws and Law Enforcement Requests

In certain particular situations, we may be required to disclose personal information in response to lawful requests by public authorities.  We may disclose personal information to respond to subpoenas, search warrants, court orders, or legal processes, or establish or exercise our legal rights or defend against legal claims.  We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

8. International Transfer of Information Collected

If you are visiting our websites from the EEA or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information outside of Europe including the United States. By providing your personal information, you consent to any transfer and processing in accordance with this Policy.

9. Data Retention

When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

10. Your Privacy Choices and Rights

You may choose not to provide us with any personal data and continue to browse our website, but in that case, we will not be able to process your order and reply to your queries or requests.

You can turn off cookies in your browser by changing its settings, however, the anonymous data that we collect is only collected for the purpose of analytics. This data helps us better understand our audience, so if this does not bother you, then we ask you to allow cookies.

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

You have the right to erasure. Please note, however, that we may need to retain certain information for record-keeping purposes, to complete transactions or to comply with our legal obligations.

If you would like to exercise this right or have questions about your rights please contact us through the contact information below.

We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

11. Business Transactions
    

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we might wish to merge.

12. Changes to this Policy
    

We reserve the right to update our privacy policy from time to time in order to reflect changes in our practices or for other operational, legal or regulatory reasons.

We will inform you of any substantial changes to this privacy policy before they are given effect. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website and services constitutes your agreement to be bound by such changes to this Policy.

13. Contact Us
    

Your privacy is very important to us, and we assure you we will do our utmost to protect your privacy. If you have questions regarding this Policy please contact us by email at info@gosti.com.mt.